— PRIVACY POLICY —
Introduction
This Privacy Policy explains how Gaurav Patil collects, uses, processes, and protects personal data while providing WhatsApp Business API and RCS messaging services. We are committed to safeguarding user privacy and complying with Indian data protection laws and Meta policies.
Information We Collect
We may collect:
User Information
- Name, email, phone number
- Business details
- Account credentials
Device & Technical Data
- IP address
- Browser type
- Device identifiers
Cookies & Tracking
- Session cookies
- Analytics cookies
Message Data
- Message metadata (timestamps, delivery status)
- Template approvals
- Opt-in records
Purpose of Data Collection
Data is collected to:
- Provide messaging services
- Ensure compliance with Meta & RCS policies
- Improve service performance
- Prevent fraud and misuse
- Meet legal obligations
Consent for WhatsApp & RCS Data Processing
By using our Services, you consent to the processing of data required for WhatsApp and RCS message delivery, including transmission through Meta and telecom operators.
Legal Basis for Processing
We process data based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interests
How We Use Collected Data
Data is used to:
- Facilitate message delivery
- Manage accounts
- Provide customer support
- Maintain audit logs
- Comply with regulatory requirements
Data Retention & Deletion
Data is retained only as long as necessary or required by law. Users may request deletion, subject to compliance and audit obligations.
Data Sharing with Third Parties
Data may be shared with:
- Meta (WhatsApp)
- Google (RCS infrastructure)
- Telecom operators
- Regulatory authorities when required
We do not sell personal data.
Security Measures & Encryption
We implement industry-standard security measures including:
- Encrypted data transmission
- Access controls
- Secure servers
- Regular audits
Cookies & Tracking Technologies
Cookies are used to enhance user experience and analytics. Users may disable cookies through browser settings.
Data Transfer & Storage (India-based)
Data is stored on secure servers primarily located in India. Cross-border transfers occur only where required for WhatsApp or RCS functionality.
User Rights
Users have the right to:
- Access personal data
- Request correction
- Request deletion
- Withdraw consent
Requests can be made via email.
Policy for Children
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect children’s data.
Updates to Privacy Policy
This Policy may be updated periodically. Continued use constitutes acceptance.
Governing Law (India)
This Privacy Policy is governed by Indian law, with jurisdiction in Maharashtra.
Contact Information
Business Name: Gaurav Patil
Address: C S NO. 108/39, Shriram Colony, Yeola, Janta College Samor, Vinchur, Yeola, Nashik – 423401
Phone: 8007003406
Email: gauravdpatil1996@gmail.com
At Gaurav Patil, we blend professionalism with a personal touch to build lasting client relationships.